Support

1) Frequently Asked Questions

Where can I access this AI headshot generation app?
Right now, Headshots is available through the Canva Apps Marketplace under the name “Headshots.” You’ll need a Canva account to install and use the app inside Canva. We plan to expand to additional platforms in the future.
How does headshot generation work?
Upload 10–20 clear selfies to help the AI learn your appearance. After processing, you’ll receive ~40 professional headshots across multiple backgrounds that can align with your brand style.
What kind of photos should I upload?
Use 10–20 well-lit selfies where your face is fully visible (no sunglasses, heavy filters, or extreme crops). Variety in angles and expressions helps.
How many AI headshots will I receive?
A standard session returns ~40 unique headshots in several backgrounds. (Exact counts can vary by package.)
What can I use these AI headshots for?
They’re great for consistent team photos, marketing materials, websites, press kits, and professional profiles like LinkedIn.
Is my data safe?
Yes. Your uploaded photos are used solely to generate your headshots. We don’t use your photos to train global models or for marketing without your explicit consent. You can request deletion at any time.

2) New Features Guide

Style Selection

Choose from professional styles such as Corporate, Startup, Consultant, Creative, Realtor, Finance, Academic, Legal, and Medical. Steps: 1) Enter your model name 2) Pick a style from the selection panel 3) Continue with the generation process

Brand Colors Integration

Optionally apply your brand colors to selected backgrounds. Steps: 1) Check “Use your brand colors in some headshots” 2) Pick up to three brand colors 3) Generate — colors will appear across selected backgrounds

Model Data Management

You can delete your model data and all generated headshots. Steps: 1) Go to Headshots in your dashboard 2) Select the model to remove 3) Click “Remove model data” 4) Type the model name to confirm 5) Click “Delete” to permanently remove all related data Note: This cannot be undone.

3) Contact Support

Didn’t find what you need? We’re happy to help.

Email: support@aiproportrait.com

When you contact us, please include:
  • A clear description of the issue
  • Steps to reproduce (if applicable)
  • Any error messages
  • Your device and browser
  • Your model name (if applicable)

4) Feedback & Suggestions

We’re always improving Headshots. Send ideas and feedback to feedback@aiproportrait.com. We appreciate your input!

5) Support Hours

Monday–Friday, 9:00 AM – 5:00 PM UTC. We aim to respond within 24 business hours.